智慧政务Smart Government
以政务大模型与智算底座赋能数字政府建设。从一网通办智能服务到城市治理现代化,让数据多跑路、群众少跑腿,让治理更精准、服务更贴心。Empowering digital government with LLMs and AI infrastructure — smarter services, more precise governance.
政务数字化的下一站:智能化The Next Step of Gov Digitalization
政策背景与行业洞察。Policy context and industry insight.
随着"数字中国"建设整体布局规划的深入推进,各级政府正从"数字化"迈向"智能化"新阶段。政务数据资源体系日趋完善,为大模型落地提供了肥沃土壤;与此同时,群众对政务服务便捷性、精准性的期待不断提升,传统"人海战术"已难以为继。As Digital China advances, governments are moving from digitization to intelligence. Mature data infrastructures now provide fertile ground for LLMs, while rising public expectations demand smarter services.
大模型技术为政务场景带来三大变革:自然语言交互让服务触手可及,知识增强让政策解读专业准确,智能审批让流程再造提效增速。钛一数智以"算力基座 + 政务大模型 + 场景应用"全栈能力,助力数字政府建设行稳致远。LLMs bring three transformations: natural-language access, accurate policy interpretation via RAG, and accelerated approval workflows. TaiYi delivers the full stack: compute, government LLMs and scenario apps.
智慧政务总体架构Smart Government Architecture
"一底座、一中台、N 场景"的总体架构设计。One foundation, one platform, N scenarios.
核心应用场景Key Scenarios
从服务群众到辅助治理的全方位智能化。From citizen services to governance intelligence.
群众用大白话描述需求,AI 自动匹配事项、预填表单、告知材料,办事一次就好。Plain-language guidance with auto-filled forms.
来电自动摘要、工单智能分类派发、坐席实时话术辅助,接通率提升 35%。Call summaries, smart routing, agent assist.
通知、报告、纪要一键起草,公文格式规范校对,笔杆子效率翻倍。One-click drafting with format checking.
视频/传感数据智能分析,城市运行异常事件自动发现、自动派单。Video and sensor analytics for event detection.
万级政策文件构建知识库,企业与群众提问秒级响应,答案附原文出处。Instant answers with citations from 10K+ policies.
申报材料智能预审,要件缺失提前告知,审批效率提升 60%。Material precheck, +60% approval speed.
标准化交付方案Standardized Delivery
政务行业交付规格标准。Government delivery specifications.
| 合规与安全Compliance & Security | |
|---|---|
| 等保要求MLPS | 满足网络安全等级保护三级建设与测评要求MLPS Level 3 certified |
| 信创适配Xinchuang | 支持国产 CPU/OS/数据库/中间件全栈信创环境Full domestic-stack support |
| 密码应用Cryptography | 符合商用密码应用安全性评估(密评)要求Commercial crypto evaluation ready |
| 数据安全Data security | 数据分级分类、脱敏流转、操作审计三重保障Classification, masking and audit |
| 部署规格Deployment | |
| 部署形态Deployment | 政务内网/外网分区部署,全私有化交付Air-gapped intranet deployment |
| 算力配置Compute | 按并发规模配置,典型 8–64 卡推理集群Typical 8–64 GPU inference cluster |
| 知识库规模KB scale | 支持 10 万+ 篇政策文件,日更新增量同步100K+ policy documents, daily sync |
| 并发能力Concurrency | 支持 500+ 并发智能问答,峰值弹性扩容500+ concurrent Q&A sessions |
| 服务规格Service | |
| 实施周期Timeline | 基础场景 90 天上线,全面智能化 6–12 个月90 days basic, 6–12 months full |
| 驻场服务On-site | 实施期驻场,运营期定期巡检 + 远程支持On-site during rollout, then hybrid |
| 培训交付Training | 政务用户分层培训、管理员认证、操作手册Role-based training and certification |
| 持续运营Managed ops | 知识库月度更新、模型季度迭代优化Monthly KB and quarterly model updates |
经客户验证的价值Proven Value
更多行业方案More Industries
携手共建人民满意的数字政府Build a Digital Government People Love
提供政务大模型 POC 验证与合规咨询,支持信创环境演示部署。POC validation and compliance consulting available, Xinchuang demo supported.